Giving unwelcome news
The need to communicate unwelcome news can surface at any time, in any aspect of life. Sometimes there is very little time to prepare.
You may be faced with telling someone they have lost their job, an important contract or indeed a loved one. Perhaps you wish to end a business or personal relationship.
Whatever the nature of the news, the task is never easy.
It can take a huge toll on the teller as well as the receiver.
Badly done, the teller fails to communicate a clear message and increases the distress all round.
Business objectives may not be properly met and reputation may suffer.
We can teach you how to give unwelcome news effectively and with dignity, confidence and compassion.
You will learn through practice with feedback and discussion.
This is an essential skill for leaders and managers. Once you have learned it, you will find yourself applying it in a much broader arena.
