Trading company
An executive raised his concern about a batch of customer accounts and an investigation was mounted. It became clear that most of the names and addresses were fictitious. Who was operating the dummy accounts and how, given the company's rigorous controls?
After several interviews and an expert handwriting analysis, an individual was identified as the prime mover and the final part of the investigation explored whether he was working alone or in collusion with others.
The investigator reported to the Board, in accordance with the brief:
1. On the findings of fact
2. With options for handling the immediate concerns
3. With recommendations for dealing with the organisational aftermath.
